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June 24th, 2023

Mom has been doing pretty good lately. Still a ways to recover but as we have learned, brains take time…a lot of time.

We continue to battle every bureaucratic road block possible. I have written an email to President Biden, no response. I have written to our state Governor, it isn’t something governor’s offices deal with. I have written to senators Patty Murray and Maria Cantwell, I have heard back from Patty Murray’s office and they are essentially just as useless the US Embassy here in Lisbon. Then to top it all off, her Humana medical insurance is now refusing to provide a letter of guaranteed payment to the hospital in the amount of €51,000. While she has WORLDWIDE coverage for emergencies, her insurance is now expecting us to front the payment to the hospital and then return home to “seek” reimbursement. Who has this kind of money just laying around?! We can’t even afford to bring our mother home. In my opinion, they should be more than willing to pay the hospital the full amount and even tip them 50% for taking care of my mom because that would still be a fraction of what her care back home would cost.

I am at a complete loss! I am baffled as to how one of the richest countries in the world is willing to leave our family abandoned in a foreign country. The people of Portugal are baffled and they are considered a poor country, because in this country they would NEVER abandon one of their citizens abroad. All this situation has done for me is highlight every broken system in the US. We want to think that the USA cares about its people, but they don’t. The care about who is lining their pockets and that is it. We should be focused on my mom and her care, but instead we are left to navigate this nightmare of red tape and BS….it’s just unnecessary! It is truly disheartening and I just don’t know how much more I can take. My soul is literally crushed!

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